How can we help?

Report a game issue

To help us understand what happened, include:

• Your device model and operating system.
• The HFM app version.
• What you were doing when the issue occurred.
• A screenshot, if it helps explain the problem.

Email game support →

Privacy and account requests

For privacy questions, birth-year corrections, or account-deletion requests, email the same support address and describe your request.

Include your manager ID or the email associated with your account, if relevant. We may need to verify your request before making changes.

Email a privacy request →